SA14k852
Sylhet Job | Supervisor Job
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Description: |
Urgent Recruitment
Company Name: Market Express Ltd.
Position: Supervisor.
Total Vacancy: 02
Location: Sylhet (Beani Bazar)
#Note:
Must have Personal Laptop, Extra allowances will be provided as Laptop allowances.
DO NOT apply if you are not ready to work in the location mentioned above.
Package: BDT 16,000
Other benefits: TA, Monthly mobile subscription & Festival bonus.
Educational Requirements: Graduate/Degree/Diploma in any discipline.
Job Requirements:
– Good knowledge of MS office (MS Word & Excel).
– Good Leadership skill, Communication Skill, Teamwork ability.
Job Description:
1. Provide Installer training to Installer joining at Distributor end and Refresher Installers Training as and when required.
2. Field Coaching /training for new Installer team as per Audit Score.
3. Regular checking of repeat Customer complaints and ensure that installer will complete checking.
4. Installer Tool Kit Audit whether installer is using good material/Consumables.
5. Field Service Manpower Planning at distributor point and escalate to Installers In-charge.
6. VVIP & Corporate Customer Installation & after Sales Service solution as well as Welcome Call and render regular support.
7. Routine Check of Installer team Uniform & Calibration of TAB/ PC/ Smart Phone/ Data Connection.
8. Operations Update to Distributor Installer Team, based on guidelines received from BexCom Central Team.
9. Providing stock and consumables data to Operations and Sales Team to ensure distributor will maintain our materials instead of local materials.
10. Various audit / tech reports/ data to concerned Department as and when required.
11. End to end complete monitoring of Installation & after Sales Service Process adherence.
12. Escalate Field service-related issues to HO Operation team for regular support to improve service quality.
Interested candidates are requested to send their CVs to recruitment@marketexpressbd.com within 25th November, 2024. Please mention “CV for Supervisor Location Name” in the subject of the mail.
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