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Chat Agent Jobs in Dhaka | BD Jobs
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Do you want to be a part of the leading Mobile Financial Service (MFS) provider in Bangladesh? We are offering to work for a top Mobile Financial Services (MFS) company in our country under the “Peoples cape contract”. Make sure to read the details below thoroughly before applying!
Position: Live Chat Agent
Work Nature: Full-Time / Part-Time (Desk Job)
Vacancy: Not Specific
Location: Dhaka (Mohakhali)
Working Hours: Rotational Shifts or Roster Duty (6 Days/Week)
For-Full Time
{Male Shift: Morning (7:00 AM – 3:00 PM) | Evening (3:00 PM – 11:00 PM) | Night (11:00 PM – 7:00 AM)}
{Female Shift: Morning (7:00 AM – 3:00 PM) | Evening (3:00 PM – 11:00 PM)}
[Transportation Services will be provided by the office for some specific shifts]
For-Part Time
{Shift: Morning (9:00 AM – 3:00 PM) | Evening (3:00 PM – 9:00 PM)}
Job Responsibilities:
– Deliver outstanding customer service by promptly responding to inquiries and concerns
– Resolve customer complaints effectively, providing viable solutions
– Maintain and update the live chat database with accurate information
– Assist clients by addressing questions about various products and services, striving to resolve any associated issues
– Engage potential customers by offering comprehensive information on products and services
Job Requirements:
– Bachelor running student who can manage office hours can apply (Only for part time)
– Bachelor graduate student can apply for both (Part-time/Full-time)
– Strong communication skills both in English & Bangla
– Should have typing speed 25-30 words per minute both in English & Bangla (Avro)
Salary Range:
*For Full-Time: 16000/- (Fixed)
*For Part-Time: 110/- Per Hour
Interested candidates are invited to submit their updated CV to the following email address with the subject line “Live Chat Agent- Full Time / Part Time”
Email: mahmud@peoplescapebd.net
Note: Only shortlisted candidates will be contacted for interviews
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